A few notes on process

Design can contribute to a project at different phases of a product life cycle. Regardless of when that might be and what the challenges are, it’s important to understand the big picture, what the outcomes are, and how they connect and serve the final result we are working toward.

Design Principles

User Centered

Be people centered

Visual Thinking

Communicate visually

Co-create

Collaborate and co-create

Agile

Iterate, iterate, iterate

UX Methods

Engaging stakeholders every step of the way.  

Discover

Field study
User interviews
Stakeholder interviews
Requirements and contraints

Explore

Competitive analysis
Design review
Persona building
Jobs to be done
Journey mapping
Prototype testing
Card sorting

Test

Qualitative usability
Benchmarking
Accessibility evaluation
User group outreach

Listen

Surveys
Analytics review
Usability bug review
Feedback review